Delivery Information

We are shipping all our products worldwide for free so you don't need to worry about shipping cost when buying in our web store.

Once an order request has been received by us, you will receive periodic e-mails from us regarding the processing of your order. Within 24 hours of your order being shipped, you will receive an e-mail that contains the carrier tracking number for your order.

Your order goes through several steps before reaching your door. (The estimated delivery time is quoted by carrier, it may few days delay during rush season. e.g. Christmas, New Year etc.). Here are those steps:

Step 1 (3-5 business days): Products are collected from our suppliers.

Step 2 (1-5 business days): Order items waits to get tested and packaged.

Step 3 (1-5 business days): Order is packaged and shipped* to carrier (e. g. Hong Kong Post, China Post, Singapore Post).

Step 4 (10-25 business days): Order is enroute via Hong Kong Post, China Post or Singapore Post.

*Tracking Note: Live tracking is only available after the carriers have a chance to initially scan the package. Between the time the item leaves our store and the time it is scanned, tracking numbers may not show any results. For Airmail and Registered Airmail packages, it takes 3 to 5 working days for postal tracking to show online.